Last Updated: 02 June,2026

Introduction

Welcome to Align Life Physio . We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

  • Contact information (name, email address, phone number, mailing address)
  • Financial information (for payment processing)
  • Identification documents, where required
  • Communications with our staff
  • Feedback, reviews, or survey responses
Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Time spent on pages and pages visited
  • Referral source and click patterns

Use of Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and serve relevant advertising.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly.
  • Analytical/Performance Cookies: Allow us to recognize and count visitors and understand how visitors use our website.
  • Functionality Cookies: Enable the website to remember choices you make
  • Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests, including by Google and other third-party vendors.

Cookie Management

You can control and manage cookies through your browser settings. Please note that removing or blocking certain cookies may impact your experience on our website. For more information about cookies, visit www.allaboutcookies.org.

Google Ads and Third-Party Advertising

Align Life Physio uses Google Ads to advertise our products and services online, including through remarketing features that allow us to reach people who have previously visited our website.

How Google Advertising Works

When you visit our website, Google may place cookies on your device. These cookies allow Google and its partners to:

  • Show our ads to you on other websites and apps across the internet based on your prior visits to our website.
  • Serve ads based on your past interactions with our website (remarketing/your data segments).
  • Use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as Google advertising cookies) together to optimize and measure our advertising.

What This Means for You

Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our website or other websites. Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visit to our website and/or other sites on the internet.

Opting Out of Personalized Advertising

You may opt out of personalized advertising by Google in the following ways:

  • Visit Google’s Ads Settings to manage your ad personalization preferences.
  • Visit the Network Advertising Initiative opt-out page to opt out of interest-based advertising from participating companies
  • Visit aboutads.info to manage preferences for participating ad networks.

Please note that opting out of personalized ads does not mean you will stop seeing ads — you may still see general, non-personalized ads.

Google Analytics Advertising Features

If we use Google Analytics Advertising Features, we disclose the following:

  • We may use Google Analytics Advertising Features (such as remarketing, demographics and interest reporting) on this website.
  • We and third-party vendors, including Google, use first-party cookies and third-party cookies together to inform, optimize, and serve ads based on your past visits to our website
  • You can opt out of Google Analytics Advertising Features by visiting Google’s Ads Settings, or by installing the Google Analytics Opt-out Browser Add-on.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Processing applications and agreements
  • Communicating with you about your account, updates, and notices
  • Improving our website, services, and customer experience
  • Responding to your inquiries, comments, or concerns
  • Analyzing usage patterns and trends
  • Delivering relevant advertising, including through Google Ads
  • Protecting against, identifying, and preventing fraud and other illegal activities
  • Complying with legal obligations

Form Submissions

When you submit forms on our website, we collect the information you provide. This information is used to respond to your inquiries, process requests, and communicate with you. Form submissions are encrypted and processed securely.

Data Sharing and Disclosure

We may share your personal information with the following categories of third parties:

  • Service Providers: Companies that perform services on our behalf, such as payment processing, legal services, and software providers.
  • Advertising Partners: Third-party advertising platforms, including Google, that help us deliver relevant ads. These partners may use cookies and similar technologies as described in the Google Ads section above.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition
  • Protection of Rights: To protect the rights, property, or safety of our business, our customers, or others.

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods are determined based on the nature of the information, the purpose for which it was collected, and applicable legal requirements.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Privacy Rights

Under applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the following rights regarding your personal information:

  • Right to Access: You have the right to request a copy of the personal information we hold about you.
  • Right to Rectification: You have the right to request correction of your personal information if it is inaccurate or incomplete.
  • Right to Withdraw Consent: You have the right to withdraw your consent to the processing of your personal information at any time.
  • Right to Complain: You have the right to lodge a complaint with a supervisory authority if you believe your privacy rights have been violated.

To exercise these rights, please contact us using the details provided in the Contact Us section below

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our files.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Align Life Physio
1546 Bourcier Dr
Orleans
K1E3J2
Canada